After using AirPods Max for a while now, some users have reported experiencing an issue with the headphones that occurs when switching them between active noise cancelation and transparency modes.

airpods max headphones cups
Pressing the noise control button on the right ear cup is meant to toggle ‌AirPods Max‌ between the two modes seamlessly, but sometimes only one of the ear cups will switch modes in response, leaving one cup in ANC and the other in Transparency.

One MacRumors staff member has also run into the problem, which seems to be intermittent. Hopefully Apple can nix the bug in a future software update, but until then, if you're experiencing the issue, follow these steps to reboot your ‌AirPods Max‌.

How to Reset AirPods Max

  1. Before you reboot your ‌AirPods Max‌, make sure they have some charge by plugging them into a charging point via the supplied USB-C to Lightning Cable.
  2. Press and hold the Noise Control button and the Digital Crown until the LED status light at the bottom of the right-hand earcup flashes amber.

airpods max digital crown

After rebooting your ‌AirPods Max‌, the issue should be fixed on this occasion and you'll get ANC or Transparency mode in both cups when you press the noise control button. If the problem recurs at a later time, simply repeat the same steps.

If the problem is more persistent, you may want to try entirely resetting your ‌AirPods Max‌ by using the same steps as above but holding the Noise Control for a longer 15-second timeframe. Once the status light flashes amber and then changes to white, they've been reset and you can reconnect them to your device by going through the setup process. If even that doesn't do the trick, it's probably time to contact Apple Support.

Related Roundup: AirPods Max
Buyer's Guide: AirPods Max (Caution)
Related Forum: AirPods

Top Rated Comments

Quu Avatar
43 months ago

$550 headphones. problems already.
Leave Audio to the Pro's. Like Sony, Denon, Pioneer , sennheiser.

The Apple car will be just as bad.

Concentrate on your core business. otherwise LEMONS when you spread yourself thin.
Macrumors 2027 post:
"AirCar Max Stuck in reverse? Here's How to Fix It".
Score: 21 Votes (Like | Disagree)
AlexESP Avatar
43 months ago

$550 headphones. problems already.
Leave Audio to the Pro's. Like Sony, Denon, Pioneer , sennheiser.

The Apple car will be just as bad.

Concentrate on your core business. otherwise LEMONS when you spread yourself thin.
Do you really believe what you’ve written? One minor issue has been found in a product that, despite being niche, has sold tens of thousands of units at least, and you conclude that this is a proof that Apple is not capable of making other products. This is kind of Forbes clickbait: “Apple has a huge problem with iPhone 12 battery”. Oh, and audio has been a core Apple business for many many years. But anyway, phones were not, and you see how it went.
Score: 18 Votes (Like | Disagree)
IIGS User Avatar
43 months ago
For $550 that **** should work from go. No issues, period.

People expect quality when they pay a premium price.

Just like the display issues and keyboard issues we've seen with MBP's over the past few years. Typically, Apple denies any issue in "Ford Pinto" fashion and waits until the masses are gathering at the moat demanding action. Then maybe a refund, or extended warranty.

At this price point, every possible contingency should have been tested and engineered out of the product, People shouldn't have to look for work arounds on niche websites....
Score: 17 Votes (Like | Disagree)
patent10021 Avatar
43 months ago
You're cupping it wrong.
Score: 17 Votes (Like | Disagree)
Freeangel1 Avatar
43 months ago
$550 headphones. problems already.
Leave Audio to the Pro's. Like Sony, Denon, Pioneer , sennheiser.

The Apple car will be just as bad.

Concentrate on your core business. otherwise LEMONS when you spread yourself thin.
Score: 15 Votes (Like | Disagree)
Aluminum213 Avatar
43 months ago
It just works...
Score: 13 Votes (Like | Disagree)

Popular Stories

maxresdefault

Apple to Launch New iPad Pro and iPad Air Models in May

Thursday March 28, 2024 11:07 am PDT by
Apple will introduce new iPad Pro and iPad Air models in early May, according to Bloomberg's Mark Gurman. Gurman previously suggested the new iPads would come out in March, and then April, but the timeline has been pushed back once again. Subscribe to the MacRumors YouTube channel for more videos. Apple is working on updates to both the iPad Pro and iPad Air models. The iPad Pro models will...
General Apps Messages

Google Reveals When to Expect RCS Support on iPhone for Improved Texting With Android Users

Friday March 29, 2024 7:14 am PDT by
In November, Apple announced that the iPhone would support the cross-platform messaging standard RCS (Rich Communication Services) in the Messages app starting "later" in 2024, and Google has now revealed a more narrow timeframe. In a since-deleted section of the revamped Google Messages web page, spotted by 9to5Google, Google said that Apple would be adopting RCS on the iPhone in the "fall...
airtag new orange

Criminals in Montreal Using AirTags to Steal Vehicles

Friday March 29, 2024 12:50 pm PDT by
Thieves in Montreal, Canada have been using Apple's AirTags to facilitate vehicle theft, according to a report from Vermont news sites WCAX and NBC5 (via 9to5Mac). Police officers in Burlington, Vermont have issued a warning about AirTags for drivers who recently visited Canada. Two Burlington residents found Apple AirTags in their vehicles after returning from trips to Montreal, and these...
top stories 30mar2024

Top Stories: WWDC 2024 Announced, New iPads Delayed, and More

Saturday March 30, 2024 6:00 am PDT by
Apple's WWDC 2024 dates have been announced, giving us timing for the unveiling of the company's next round of major operating system updates and likely some other announcements. This week also saw some disappointing news on the iPad front, with update timing for the iPad Pro and iPad Air pushed back from previous rumors. We did hear some new tidbits about what might be coming in iOS 18 and...
iphone 16 cases sonny dickson 1

First iPhone 16 Cases Outline New Rear Vertical Camera Bump

Friday March 29, 2024 4:09 am PDT by
Photos of the first iPhone 16 cases have been shared online, offering another preview of the rumored new vertical rear camera arrangement on the standard iPhone 16 and iPhone 16 Plus. Image credit: Accessory leaker Sonny Dickson Over the last few months, Apple has been experimenting with different camera bump designs for the standard iPhone 16 models, all of which have featured a vertical ...
Apple iPhone 15 Pro spatial video capture lifestyle

$3 App Shoots Better Quality Spatial Video Than iPhone's Camera App

Friday March 29, 2024 4:48 am PDT by
A $3 third-party app can now record spatial video on iPhone 15 Pro models in a higher resolution than Apple's very own Camera app. Thanks to an update first spotted by UploadVR, Spatialify can now record spatial videos with HDR in 1080p at 60fps or in 4K at 30fps. In comparison, Apple's native Camera app is limited to recording spatial video in 1080p at 30fps. Shortly after Apple's Vision ...