Apple's AirPods are designed to work seamlessly with all of Apple's Bluetooth-supporting devices, and the wireless earbuds usually live up their billing, but that doesn't mean they work perfectly for everyone one hundred percent of the time.


A particularly irritating problem that can sometimes occur with any model of AirPods is when one AirPod drops the connection intermittently or stops working altogether for no apparent reason. If you've been hit by this bug, following the steps below should help you resolve it.

  1. Launch the Settings app on your iPhone or iPad.
  2. Tap the name of your AirPods, just below your Apple ID banner. Alternatively, tap Bluetooth, and then tap the 'i' icon next to your AirPods in the list.
  3. Scroll down to the bottom of the menu and tap Forget this Device.
    airpods forget device 1

  4. Ensure that both AirPods are in their charging case and that the case has charge.
  5. Locate the small button on the back of the case, near the bottom. It's flush with the case and the same color as it, so you might need to feel about for it.
    airpods airpods pro setup button

  6. Open the charging case lid.
  7. Press and hold the button on the back of the case for at least 15 seconds. If you are using a first-generation or non-wireless second-generation/third-generation AirPods charging case, the case's internal light between the AirPods will flash white and then amber, indicating the AirPods have reset. If you are using a Wireless Charging Case for AirPods Pro, AirPods 2 or AirPods 3 (also available as an upgrade purchase for first-generation AirPods), you can find this light on the front of the case.
  8. Now, close the lid of your AirPods case and then open it up again.
    airpods paired card

  9. Hold the AirPods case with open lid next to your iPhone or iPad. Your iOS device should recognize the AirPods and you'll see a popup to connect them.

If the above steps don't solve the problem, try resetting your iPhone's network settings. In the Settings app's main menu select General ➝ Reset ➝ Reset Network Settings, then try re-pairing your AirPods by repeating the steps above.

Time for new AirPods or AirPods Pro?

Check our constantly updated guide for best deals on AirPods.

Related Roundups: AirPods 3, AirPods Pro
Related Forum: AirPods

Top Rated Comments

djlythium Avatar
66 months ago
What if both AirPods are working, but for about 50% of their advertised talk time due to battery degradation? o_O
Score: 8 Votes (Like | Disagree)
comp.doc Avatar
66 months ago
I’ve only had to do the nuclear fix twice in two years of ownership. Most of the time simply popping them back in the case for a few seconds does the trick.
Score: 8 Votes (Like | Disagree)
Smith288 Avatar
66 months ago
Or suck the wax out of it. LOL

https://www.reddit.com/r/airpods/comments/5xrrhu/one_side_louder/?utm_source=share&utm_medium=ios_app
Score: 7 Votes (Like | Disagree)
HoosBruce Avatar
66 months ago
Ive had mine for 2 years and almost 2 months (January after the launch), and mine last anywhere between 30-60 min. I've used them nearly every day, so I'm not complaining, I'm just impatiently waiting for the next gen
Score: 4 Votes (Like | Disagree)
joeblow7777 Avatar
66 months ago
So if your Airpods aren’t working try un-pairing and re-pairing with your device.

That’s the Bluetooth equivalent of turn it off and back on again, which does in fact solve most problems. :D
Score: 3 Votes (Like | Disagree)
HMFIC03 Avatar
66 months ago
I’ve had this issue occur also. The simple and quick solution I found was just placing the malfunctioning AirPod back in it’s charging case for a moment. Problem solved.
True but PITA when it happens at a half marathon.
Score: 2 Votes (Like | Disagree)

Popular Stories

maxresdefault

Apple to Launch New iPad Pro and iPad Air Models in May

Thursday March 28, 2024 11:07 am PDT by
Apple will introduce new iPad Pro and iPad Air models in early May, according to Bloomberg's Mark Gurman. Gurman previously suggested the new iPads would come out in March, and then April, but the timeline has been pushed back once again. Subscribe to the MacRumors YouTube channel for more videos. Apple is working on updates to both the iPad Pro and iPad Air models. The iPad Pro models will...
General Apps Messages

Google Reveals When to Expect RCS Support on iPhone for Improved Texting With Android Users

Friday March 29, 2024 7:14 am PDT by
In November, Apple announced that the iPhone would support the cross-platform messaging standard RCS (Rich Communication Services) in the Messages app starting "later" in 2024, and Google has now revealed a more narrow timeframe. In a since-deleted section of the revamped Google Messages web page, spotted by 9to5Google, Google said that Apple would be adopting RCS on the iPhone in the "fall...
airtag new orange

Criminals in Montreal Using AirTags to Steal Vehicles

Friday March 29, 2024 12:50 pm PDT by
Thieves in Montreal, Canada have been using Apple's AirTags to facilitate vehicle theft, according to a report from Vermont news sites WCAX and NBC5 (via 9to5Mac). Police officers in Burlington, Vermont have issued a warning about AirTags for drivers who recently visited Canada. Two Burlington residents found Apple AirTags in their vehicles after returning from trips to Montreal, and these...
iphone 16 cases sonny dickson 1

First iPhone 16 Cases Outline New Rear Vertical Camera Bump

Friday March 29, 2024 4:09 am PDT by
Photos of the first iPhone 16 cases have been shared online, offering another preview of the rumored new vertical rear camera arrangement on the standard iPhone 16 and iPhone 16 Plus. Image credit: Accessory leaker Sonny Dickson Over the last few months, Apple has been experimenting with different camera bump designs for the standard iPhone 16 models, all of which have featured a vertical ...
Apple iPhone 15 Pro spatial video capture lifestyle

$3 App Shoots Better Quality Spatial Video Than iPhone's Camera App

Friday March 29, 2024 4:48 am PDT by
A $3 third-party app can now record spatial video on iPhone 15 Pro models in a higher resolution than Apple's very own Camera app. Thanks to an update first spotted by UploadVR, Spatialify can now record spatial videos with HDR in 1080p at 60fps or in 4K at 30fps. In comparison, Apple's native Camera app is limited to recording spatial video in 1080p at 30fps. Shortly after Apple's Vision ...
top stories 30mar2024

Top Stories: WWDC 2024 Announced, New iPads Delayed, and More

Saturday March 30, 2024 6:00 am PDT by
Apple's WWDC 2024 dates have been announced, giving us timing for the unveiling of the company's next round of major operating system updates and likely some other announcements. This week also saw some disappointing news on the iPad front, with update timing for the iPad Pro and iPad Air pushed back from previous rumors. We did hear some new tidbits about what might be coming in iOS 18 and...