Apple COO Jeff Williams 'Very Aware Of' Concerns Over Apple Product Cost

applejeffwilliamsApple COO Jeff Williams spoke at Elon University on Friday, Feb. 22 and spoke of his history in joining Apple in 1998. The Times News covers his talk in detail. Williams also took questions from students in the audience. One student asked Williams if Apple had any plans to reduce prices considering the seemingly large margins on Apple products based on analyst reports.

Williams dismissed those reports, suggesting the actual cost of development isn't considered:

“The stories that come out about the cost of our products [have been] the bane of my existence from the beginning of time, including our early days,” Williams said. “Analysts don’t really understand the cost of what we do and how much care we put into making our products.”

He goes on to explain that to build the Apple Watch's activity tracker, Apple built a physiology lab with 40 nurses and 10,000 participants. Still, Williams conceded it's an area that they are paying attention to:

“It’s something we’re very aware of,” he said. “We do not want to be an elitist company. That’s not — we want to be an egalitarian company, and we’ve got a lot of work going on in developing markets.”

The Times News article goes on to cover Williams' talk about his reasons for joining Apple back in 1998, as well as how it feels to be part of a company that has been so successful.

Pricing on Apple's flagship phones has been cited as a factor in iPhone sales underperformance in the last quarter. Apple's flagship ‌iPhone‌ has increased in price over the years with the most recent ‌iPhone‌ XS Max starting at $1099.

Related Forum: iPhone

Top Rated Comments

Nik Avatar
67 months ago
Dismissing huge margins by citing stuff like R&D etc ... meanwhile, just look at the actual profits (profit, not revenue) they have according to their own earning reports. The whole argument falls apart when looking at the actual numbers.

Example: NOTHING can justify the ridiculous SSD upgrade prices (even with same performance metrics) but pure greed. Greed which begins to damage their image.
Score: 152 Votes (Like | Disagree)
Naraxus Avatar
67 months ago
Very aware but not going to do a goddamn thing about it because his CEO wants to nickle and dime every customer he has left.

The arrogence of this company is off the charts
Score: 96 Votes (Like | Disagree)
PixelDestructor Avatar
67 months ago
how much care we put into making our products
Wanna explain why macOS has been ignored for years if you care so much about products? It still has bugs from years ago that have never been patched, forget new features.
Why has the Mac Pro still not received an update? Why is the MacBook Pro forcefully sold with a Touch Bar? If you care so much about your products why are you still selling the 6th Generation iPod Touch or the 4th Generation iPad Mini? There are so many segments of Apple's product line that show a complete lack of care and attention to detail compared to just 10 years ago.
Score: 92 Votes (Like | Disagree)
09872738 Avatar
67 months ago
Quote: "It's something we're very aware of," he said. "We do not want to be an elitist company. That's not".

Subtext: "Which is why we price our SSDs so very reasonably. The upgrade to 1 TB barely is 1000 bucks for what is available for less than one quarter of that in retail. Hence we overcharge by 4x only, isn't that very generous of us?"
Score: 68 Votes (Like | Disagree)
now i see it Avatar
67 months ago
 executive defending . yawn
Score: 65 Votes (Like | Disagree)
bartolo5 Avatar
67 months ago
I can perfectly afford most of current Apple products at their current prices but I simply refuse to, out of principle. To name a couple of things that irritate me:

* Not including a fast charger in the box after paying $1000+ for their flagship phones is ridiculous
* Forcing me to buy a macbook pro with touchbar (instead of traditional keyboard) for semidecent current intel specs with huge markups is ridiculous. Touchbar is an antiproductivity tool IMHO.

I'm perfectly happy paying Apple premium prices for their products but there needs to be a justification. Current tactics are just obvious cash grabs that are turning everyone off.
Score: 60 Votes (Like | Disagree)

Popular Stories

maxresdefault

Apple to Launch New iPad Pro and iPad Air Models in May

Thursday March 28, 2024 11:07 am PDT by
Apple will introduce new iPad Pro and iPad Air models in early May, according to Bloomberg's Mark Gurman. Gurman previously suggested the new iPads would come out in March, and then April, but the timeline has been pushed back once again. Subscribe to the MacRumors YouTube channel for more videos. Apple is working on updates to both the iPad Pro and iPad Air models. The iPad Pro models will...
General Apps Messages

Google Reveals When to Expect RCS Support on iPhone for Improved Texting With Android Users

Friday March 29, 2024 7:14 am PDT by
In November, Apple announced that the iPhone would support the cross-platform messaging standard RCS (Rich Communication Services) in the Messages app starting "later" in 2024, and Google has now revealed a more narrow timeframe. In a since-deleted section of the revamped Google Messages web page, spotted by 9to5Google, Google said that Apple would be adopting RCS on the iPhone in the "fall...
airtag new orange

Criminals in Montreal Using AirTags to Steal Vehicles

Friday March 29, 2024 12:50 pm PDT by
Thieves in Montreal, Canada have been using Apple's AirTags to facilitate vehicle theft, according to a report from Vermont news sites WCAX and NBC5 (via 9to5Mac). Police officers in Burlington, Vermont have issued a warning about AirTags for drivers who recently visited Canada. Two Burlington residents found Apple AirTags in their vehicles after returning from trips to Montreal, and these...
top stories 30mar2024

Top Stories: WWDC 2024 Announced, New iPads Delayed, and More

Saturday March 30, 2024 6:00 am PDT by
Apple's WWDC 2024 dates have been announced, giving us timing for the unveiling of the company's next round of major operating system updates and likely some other announcements. This week also saw some disappointing news on the iPad front, with update timing for the iPad Pro and iPad Air pushed back from previous rumors. We did hear some new tidbits about what might be coming in iOS 18 and...
iphone 16 cases sonny dickson 1

First iPhone 16 Cases Outline New Rear Vertical Camera Bump

Friday March 29, 2024 4:09 am PDT by
Photos of the first iPhone 16 cases have been shared online, offering another preview of the rumored new vertical rear camera arrangement on the standard iPhone 16 and iPhone 16 Plus. Image credit: Accessory leaker Sonny Dickson Over the last few months, Apple has been experimenting with different camera bump designs for the standard iPhone 16 models, all of which have featured a vertical ...
Apple iPhone 15 Pro spatial video capture lifestyle

$3 App Shoots Better Quality Spatial Video Than iPhone's Camera App

Friday March 29, 2024 4:48 am PDT by
A $3 third-party app can now record spatial video on iPhone 15 Pro models in a higher resolution than Apple's very own Camera app. Thanks to an update first spotted by UploadVR, Spatialify can now record spatial videos with HDR in 1080p at 60fps or in 4K at 30fps. In comparison, Apple's native Camera app is limited to recording spatial video in 1080p at 30fps. Shortly after Apple's Vision ...