Some Mac owners are reporting problems with external monitors and the use of scaled resolutions since installing macOS Sierra earlier this week.

Several MacRumors readers using 4K displays have described the disappearance of scaled HiDPI resolutions beyond 1920x1080 since updating from OS X El Capitan, leaving their options reduced to 1080p or a non-scaled native resolution of 3840x2160. Monitors with native 1440p resolutions also seem to have had HiDPI scaling options removed.

scaled-resolutions Sierra

Scaled options in Sierra (left) and OS X El Capitan (right) when holding the Option key.

Owners of larger displays often use Apple's scaled HiDPI resolutions offered in Display preferences to enjoy increased desktop space without reducing the legibility of text. MacRumors forum member Sheza warned:

If you're like me and you have a 1440p monitor that you like to run in 1080p HiDPI mode using a custom plist or SwitchResX, DO NOT UPGRADE TO SIERRA.

Likewise if you have a 4K display and you like a bit more space while maintaining that sweet retina look and so you run it in 1440p HiDPI, DO NOT UPGRADE TO SIERRA.

Apple seems to have inexplicably removed this ability. You're now forced to destroy your eyesight by running... at native resolution.

Some readers have reported unsuccessfully trying alternative monitor cable connections – switching over from DisplayPort to HDMI and vice versa. Others have tried using third-party resolution utilities like SwitchResX, with mixed results.

A separate report posted on StackExchange, viewed 1,259 times, details the same issue:

I just upgraded to macOS Sierra. In El Capitan, I could have my 4k monitor (Dell P2715Q) scale so it was the equivalent of a 2560x1440 monitor, but in Sierra it only lets me do 2k/4k resolutions now.

MacRumors can also confirm that the issue appears to be software-related, since the scaled resolutions reappear when affected Macs are rolled back to OS X El Capitan. The issue does not seem to be limited to a particular monitor brand and the latest Public Beta (10.12.1) of Sierra released on Thursday does not reinstate the missing resolutions.

It's unclear if the change is intentional or whether Apple will re-introduce the scaling options in a forthcoming update. Sierra Beta users are advised to submit feedback to Apple using the Feedback Assistant app located in /Applications/Utilities.

Related Forum: macOS Sierra

Top Rated Comments

freediverx Avatar
98 months ago
Break everything Vista, err Sierra.

Why was this change made Apple?
Most users:
"Sierra has been super stable and mostly bug-free, even as a beta for many weeks."

Couple of dolts on Macrumors:
"Sierra breaks EVERYTHING as usual! Apple is doomed!"
Score: 10 Votes (Like | Disagree)
rpnmtb Avatar
98 months ago
This command in Terminal and a reboot fixed it for me on Sierra.

sudo defaults write /Library/Preferences/com.apple.windowserver.plist DisplayResolutionEnabled -bool true
Score: 7 Votes (Like | Disagree)
Creep89 Avatar
98 months ago
Good job Apple. Just break everything useful. I seriously hope the option returns before the new MacBooks are introduced. Guess I will stay with El Capitan at this point, since I am running a Dell P2715Q @ 2560x1440 scaled.
Score: 6 Votes (Like | Disagree)
Nunyabinez Avatar
98 months ago
Clearly this is a bug since many of us still have these resolutions. If Apple had some sinister plan or had done this intentionally, it wouldn't be so randomly distributed. I suggest rather than posting snarky anti-Apple jabs on a blog that the affected people post bug reports to help Apple identify the cause and solve it.
[doublepost=1474646008][/doublepost]And an editorial suggestion; given that not all of us are experiencing this, maybe the article should say "Some Users..." and not just "Users"
Score: 5 Votes (Like | Disagree)
anticipate Avatar
98 months ago
I have a 5k monitor and it's not effected by this. NMP and Dell 5k screen. I still get hidpi. Thank god.
Score: 5 Votes (Like | Disagree)
StrangeNoises Avatar
98 months ago
Works for me...

[doublepost=1474633341][/doublepost]I should add, actually, as I just remembered: the first time I plugged this machine (Macbook Pro 13" early 2015) into this monitor was during the public beta phase, and at that time I found the same thing: I could only select up to "looks like 1080p" in HiDPI modes.

But I'm now on the final release version and it's working just fine. I kinda assumed maybe it was a limitation that they tried in testing but removed for release having got negative feedback about it. But that's just an assumption, I know nothing

I'm not aware of having *done* anything specific to fix it myself, I'm afraid.

Attachment Image
Score: 4 Votes (Like | Disagree)

Popular Stories

maxresdefault

Apple to Launch New iPad Pro and iPad Air Models in May

Thursday March 28, 2024 11:07 am PDT by
Apple will introduce new iPad Pro and iPad Air models in early May, according to Bloomberg's Mark Gurman. Gurman previously suggested the new iPads would come out in March, and then April, but the timeline has been pushed back once again. Subscribe to the MacRumors YouTube channel for more videos. Apple is working on updates to both the iPad Pro and iPad Air models. The iPad Pro models will...
General Apps Messages

Google Reveals When to Expect RCS Support on iPhone for Improved Texting With Android Users

Friday March 29, 2024 7:14 am PDT by
In November, Apple announced that the iPhone would support the cross-platform messaging standard RCS (Rich Communication Services) in the Messages app starting "later" in 2024, and Google has now revealed a more narrow timeframe. In a since-deleted section of the revamped Google Messages web page, spotted by 9to5Google, Google said that Apple would be adopting RCS on the iPhone in the "fall...
airtag new orange

Criminals in Montreal Using AirTags to Steal Vehicles

Friday March 29, 2024 12:50 pm PDT by
Thieves in Montreal, Canada have been using Apple's AirTags to facilitate vehicle theft, according to a report from Vermont news sites WCAX and NBC5 (via 9to5Mac). Police officers in Burlington, Vermont have issued a warning about AirTags for drivers who recently visited Canada. Two Burlington residents found Apple AirTags in their vehicles after returning from trips to Montreal, and these...
top stories 30mar2024

Top Stories: WWDC 2024 Announced, New iPads Delayed, and More

Saturday March 30, 2024 6:00 am PDT by
Apple's WWDC 2024 dates have been announced, giving us timing for the unveiling of the company's next round of major operating system updates and likely some other announcements. This week also saw some disappointing news on the iPad front, with update timing for the iPad Pro and iPad Air pushed back from previous rumors. We did hear some new tidbits about what might be coming in iOS 18 and...
iphone 16 cases sonny dickson 1

First iPhone 16 Cases Outline New Rear Vertical Camera Bump

Friday March 29, 2024 4:09 am PDT by
Photos of the first iPhone 16 cases have been shared online, offering another preview of the rumored new vertical rear camera arrangement on the standard iPhone 16 and iPhone 16 Plus. Image credit: Accessory leaker Sonny Dickson Over the last few months, Apple has been experimenting with different camera bump designs for the standard iPhone 16 models, all of which have featured a vertical ...
Apple iPhone 15 Pro spatial video capture lifestyle

$3 App Shoots Better Quality Spatial Video Than iPhone's Camera App

Friday March 29, 2024 4:48 am PDT by
A $3 third-party app can now record spatial video on iPhone 15 Pro models in a higher resolution than Apple's very own Camera app. Thanks to an update first spotted by UploadVR, Spatialify can now record spatial videos with HDR in 1080p at 60fps or in 4K at 30fps. In comparison, Apple's native Camera app is limited to recording spatial video in 1080p at 30fps. Shortly after Apple's Vision ...